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jtb gmt corp

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Cancellation & Modification insurance

Plan your trip to Japan with ease and without stress. Your Japan Rail Pass order is in safe hands with our cancellation and modification insurance for only 39 EUR. We will refund 100% of the JR Pass value incase you need to, or have to cancel your trip – no questions asked. As a bonus, we cover all Japan Rail Passes in your order! Read more about our policy and great benefits here.

Super important!

Order in time
All Japan Rail Passes has to be shipped out physically. Please contact us before you order if it’s less than 10 days to your departure. We can normally deliver in 1-3 workdays within Europe and USA, but wont take any responsibility if an order is placed too close to your departure and delayed due to unexpected reasons or short delivery time after your package has been given to UPS.

If an order is placed too close to departure and we believe it wont reach you in time, a refund will be processed to your original card used upon purchase minus transactions fees both ways as well as a handling fee of 35 EUR. You accept the conditions by continue with your order from this step.

Activate within 90 days
The Japan Rail Pass can be activated at any point within 90 days of purchase. Make sure not to order your JR Pass too far in advance as they are only valid for 90 days and will be declined in Japan if expired.

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