How soon will my order be delivered after purchase?

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How soon will my order be delivered after purchase?

I have a trip planned to Japan from the 22nd of February.

If I place an order to purchase a JR pass for my trip on the 16th of February, will it arrive in time for my departure, which is the 21st of February?

This means I would have to have my order delivered by the 20th of February in order to be here to receive it.

Is that possible? If I make a purchase on the 16th of February 2024, will I have my voucher delivered by the 20th of February 2024?

Gabriela Manolache Answered question March 30, 2024
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Hi Gabriela, normally it will reach most of Europe and US within 1-2 days after purchase. But due to the upcomming weekend, it might delay. Where are you located?

With kind regards, Jonathan.

Jonathan - Staff member Answered question February 15, 2024
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I am located in Cluj-Napoca, Romania, Europe

Gabriela Manolache Answered question February 15, 2024
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No problem, if you place the order tonight I will issue it early and have it shipped. It will reach you in time.

Jonathan - Staff member Answered question February 15, 2024
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Thank you so much!

One last question: if by any chance it won’t arrive in time, can I ask for a refund, or cancel the order?

Gabriela Manolache Answered question February 15, 2024
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Yes, well provide you with free cancellation insurance on your order this time. 😊

Jonathan - Staff member Answered question February 15, 2024
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Hello i am flying to Japan april 5th from Zurich/switzerland. If i place my order today 30 march, will it arrive before the 5th of April?

Vanessa Answered question March 30, 2024
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