Jonathan - Staff member866

Hi Ton, due to chip shortage in Japan, we can't offer any Suica cards at this moment I'm affraid. However, if you have an iPhone you can get it digitaly via Apple Pay instead and blip your phone offline....

Hi Bobby, it's very hard to say as it all depends on where you'd like to visit near Mt Fuji, there are multiple areas areound the mountain. You can reach Kawaguchiko for around 4.600 JPY R/T. Fujinomiya...

Hi D Patel, you can use the Haruka Express from Kyoto Station to Kansai Airport. The train is nonstop (1h 20m) and departures 10:30 and arrives at the airport 11:50 😊 With kind regards, Jonathan H.

Hi Ronald, that's going to be an issue I'm affraid. We do however use the information provided in the form. Please contact us in private with your order confirmation and order ID and I'll have a look...

Hi Ailin, sorry for my late reply 😊 Normal delivery time to Romania is 1-2 workdays. We will make sure to have your orde shipped out as soon as possible. Have a wonderful day and feel free to reach...

You may use the Hakutaka train from Tokyo to Tsuruga with the Arch Pass (3h 53m). Or take the Kagayaki train from Tokyo to Kanazawa and from there take the Tsurugi train to Tsuruga (4h 14m).

We don't have any information regarding passes bought from Get Your Guide and their services, sorry. We only handle our own passes sold via Getjrpass.com I'm affraid.

Hi Fuat, normal delivery time to Turkey is 1-3 workdays. As for the activation in Fukuoka, you can activate the pass at the JR-KYUSHU Ticket Office in Fukuoka, open 7:00-21:00 at Hakata Station.  ...

Hi 😊 There is no family JR Passes I'm affraid, everyone need their own. However, how old are the kids? Kids below 6 ride for free and don't need a pass, kids 5-11 can buy a children pass which is 50%...

Feel free to place your order and we will have it shipped first thing tomorrow morning 😊 With kind regards, Jonathan H.

Absolutely, when do you arrive in Japan? 😊🇯🇵

All the major cities are connected by Shinkansen bulelt trains, which is included in the Japan Rail Pass 😊 Bigger cities like Osaka, Kyoto, Tokyo and more have local transportation as well. Such...

Wir versenden aus Schweden, die normale Lieferung nach Deutschland dauert nur 1 Tag. 😊 Mit freundlichen Grüßen, Jonathan H. Getjrpass-Mitarbeiter

We ship from Sweden, normal delivery to Germany is only 1 day. 😊 With kind regards, Jonathan H. Getjrpass Staff

Hi Jennifer, seat reservation can be done first after the JR Pass has been activated in Japan. With kind regards, Jonathan H.

Hi Gaby, normaly just a couple of workdays. 😊

Seating has to be booked via a shinkansen ticket machine or by any JR staff if the pass has been bought from Getjrpass.com I'm affraid. It's very rare to see full trains however, there's probably no problem...

Hikari Shinkansen goes straight to Kyoto from Odawara without any changes of train. 😊

Hi Robyn, here is a video on how to reserve seating. You can also have the JR staff at any JR office so it for you free of charge if you find it more easy. https://youtu.be/khpeDd5LDjU?si=uyikX8lpsp0IQphJ