Postpone activation of jr pass
Postpone activation of jr pass
Is it possible to delay the activation date of my japan rail pass? We order on 31st of november but our trip has been delayed and postponed untill the summer.
With kind regards, Anders Mattsson.
Jonathan - Staff member Answered question December 12, 2022
Hi Anders, we are unable to extend any issued Japan Rail Pass.
We can however help you re-issue a new one. Please send us an email to [email protected] with your ticket number as well as new arrival date and we’ll help you out in the best possible way.
Keep in mind however that we require to have your old japan rail pass returned physically to our office before we can cancle and issue a new one.
With kind regards, Jonathan Holm.
Getjrpass.com Staff
Jonathan - Staff member Answered question December 12, 2022
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