Hi Laila,

I’m affraid you’re unable to get a new copy of your exisiting Japan Rail Pass. And if you’ve lost it while in Japan, the time might not be enough to get a new one. A japan rail pass is shipped out physically and we can only cancle the old one and have a new one sent out for the cost of a new one.

With kind regards, Jonathan Holm.

Getjrpass.com Staff