Help i lost my japan rail pass ticket. Where can i get a new one?
Jonathan Holm Answered question December 12, 2022
Hi Laila,
Passes that has been lost in Japan can not be rufunded – due to JR’s refund policy.
They do not allow refunds and re-issue of passes that has been:
- Damaged
- Lost
- Stolen
- Activated
All Japan Rail Passes are shipped out physically and will most likely not reach you in time before you departure home, depending on when you leave Japan.
I wish we could be of more help, but we can not interfere with JR’s system nor their policy regarding lost passes.
With kind regards, Jonathan Holm.
Getjrpass.com Staff
Jonathan Holm Changed status to publish August 13, 2023
