How to order and collect
How to order internet for Japan
Having a pocket WiFi router during your stay in Japan is super useful and convenient. If you travel as a couple, a family or a group of friends you will save a lot of money on a pocket router instead of getting individual SIM cards as 5 devices can be connected and use the internet at the same time.
Order now and save 10%Collect your Pocket WiFi
You can choose to pick up your Pocket WiFi Router at most major airports, at Ninja WiFi's office in Shinjuku or have it pre-delivered to your hotel before you arrive. Most convenient is to pick it up at the airport, it only takes a couple of minutes if ordered beforehand and will grant you access to internet instantly.
Order your Pocket WiFi Router
Order your router from Ninja WiFi with our discount code. We recommend picking up your router at the desk at your airport, as it will help you navigate from the airport and check timetables, buses and trains. It's more expensive to rent without reservation, make sure to reserve your booking before you travel to Japan and get an additional 10% off your booking with our discount code.
Visit your chosen pick-up location
Head towards the desk at your pre-selected pick-up location (major airports like Haneda, Narita, Kansai) and talk to the staff. The queues are normally very short as it's a very fast pick-up process.
Collect your Pocket Internet
Your Pocket WiFi router will already be prepared and ready to be picked up when you land. The staff will show you how to connect your devices and how to get started, it's super easy!
What's in the package?
Your Pocket WiFi Router from Ninja WiFi will come fully stocked with everything you need during your stay. The WiFi Router, a charger, documentation, a pouch if you've chosen to drop off at a convenience store or hotel, shipping label and much more.
First look at the case
This is how your pocket WiFi is collected, covered in a soft case with all needed accessories and guides on how to use and connect devices.
Inside the case
Once opened you will find the Pocket WiFi router, your charger and cable as well as your order details and some folders with information and guides. You don't have to carry around the case during the day. The battery will be enough for the day, just bring the Pocket Router and you're good to go!
How can I return my router?
Ninja WiFi have made it very easy to return your rented Pocket WiFi Router, you can either drop it off at the airport at a special return box, drop it off at a convenience store, hotel/hostel or drop it off at their office in Shinjuku.
Return at the airport
Just put everything back in the cover case and insert the case in the mailbox looking boxes next to the pick-up counter at the airport. Just leave it in there, you don't have to talk to the staff or queue up to return the router.
Return at hotels or stores
You can choose to return the pocket router at any Family Mart and 7-Eleven while on the run, or have your hotel or hostel send it for you. Most hotels offer the service and will help you fill out the form. Simply put everything in the cover and insert the cover into the included plastic pouch and seal it. This service costs 550 JPY including tax.
Return at Shinjuku office
The office is located very central and found in Kabukicho, Shinjuku. This office offers same day reservation and pick-up (not possible with hotel delivery or airport pick-up). Their office is open from 10:00 - 18:00 on workdays. KDX Higashi Shinjuku Building 5F, 2-4-10 Kabuki-cho, Shinjuku-ku, Tokyo.
How do I use the Pocket Router?
It's super easy, and you'll get connected in just a couple of seconds!
Start the display
There's a button at the top of the device which will unlock and open the screen. The USB-C charge port is located on the underside of the device for easy and fast charging.
Slide up from the bottom
Once the screen shows up, you can slide from the bottom to unlock the device. You'll see how much data you use, connection, battery life, router password, optimization programs and much more. Press the QR Code icon to display the QR Code for super-easy connection.
Scan the QR code
You can either simply scan the code and have it connect automatically. Android users may scan with the camera, iPhone users may have to enter settings > WiFi > QR code to scan the code. You can also connect to it as normal with the password shown on the screen.
Stay connected on your trips
You're connected, Japan awaits and you're ready to explore this fantastic country. With internet access you're able to share your pictures with friends and family, use Google Maps, check timetables and other related apps. You can surf the internet and social media, just like home without any limitations.
Use on Shinkansen
The free internet on Shinkansen super-express trains is very slow. Having your own internet will allow you to watch TikTok, YouTube, Netflix and other social media platforms without any downtime. The free WiFi on the train will barely load Instagram images while you scroll.
Ready to order?
Get connected for your Japan adventure.