Can I correct a last name before the ticket is send?
Can I correct a last name before the ticket is send?
I just bought 3 tikets and just realized that my son’s last name is wrong, I write ir wrong. Can I correct it before you send me the ones that are fisical?
Jonathan - Staff member Answered question August 14, 2023
Hi Ofelia, we saw your email and have sorted this already.
Your new passes with the correct name of your sons has been issued and shipped out.
Hope you have a wonderful stay in Japan and please let me know if there’s anything else we can do to help! 🙂
With kind regards, Jonathan H.
Getjrpass Staff
Jonathan - Staff member Answered question August 14, 2023
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