Wrong name

2.08K views
0 Comments

Wrong name

Hi I received my Japan Rail Pass order and noticed that I wrote the wrong name. What do I do now? Is it possible to get a new JR pass?

Jonathan - Staff member Answered question January 6, 2023
0

1 Answer

0 Comments

Hi Sara, don’t you worry we will help you. You do however need to return the Japan Rail Pass to us physically. Please send us an email with your order number, name and the proper name to [email protected] and we’ll start the return process and prepare your new Japan Rail Pass for delivery.

With kind regards, Jonathan H.
Getjrpass.com Staff

Jonathan - Staff member Answered question January 6, 2023
0
Write your answer.