Jonathan Holm | Reputations

Hi Fratercula, Yes that's possible and the passes should reach you in time if you place your order today. 😊 With kind regards, Jonathan H. Getjrpass Staff

Hi! 😊 Yes, we do ship to Indonesia. As for the shipping, we can't estimate a date without having the adress I'm afraid. Please don't post it here, but feel free to send us an email with the address...

Hi Carl, you can use your pass on the Hikari Shinkansen as much as you like - let me know if there's anything else we can do to help 😊

Yes, Hikari among many other JR Shinkansen lines are included in your Japan Rail Pass. I wish you a fantastic stay in Japan! 😊 With kind regards, Jonathan H - Getjrpass Staff

Hi Vicsh945! Yes, you can bring pets on the shinkansen in Japan, but there are a few rules you need to follow. Small animals like cats, small dogs, rabbits, and birds are allowed as long as they are...

Normal delivery time to Sweden is only 1-2 workdays. I wish your clients a wonderful stay in Japan!

Hi Julie, you can purchase and use multiple JR Passes and types during your trip to Japan as long as they are used during the 90 days period after purchase. JR Passes are only sold as 7, 14 and 21 days...

Hi Jinsu, this ticket wasnot purchased on Getjrpass.com, I'm affraid we access orders or tickets that haven't been placed with us, sorry. You will have to get in touch with the company of where you placed...

Hi Franz, We ship from Sweden - normal delivery time is 1-2 days. Have a great trip! 😊

Japan Rail Pass is not sold in Japan and can not be purchased at the airport, sorry. With kind regards, Jonathan H. Getjrpass Staff

Hi Cathrine, the Fujikyu lines are not operated by JR and we do not offer any support for these lines I'm affraid. They are however non-reserved, you just enter as you arrive at the station if you intend...

Hi Myrna, I'm affraid they have to be shipped out physically. With kind regards, Jonathan H.

Hi, we have already been in contact with you over email regarding your order and refund - there is no need to post here as well. Please continue the conversation over email to prevent confusion and misscommunication,...

Hi Nicholas, if ordered today we will have it shipped on Monday. Normal delivery time to the US is 1-2 workdays, but please allow up to 3 incase of unexpected delays. When is your departure to Japan?...

Hi Albert, I'm affraid you'll have to get in touch with JR in Japan for further support. Lost and found is very big and open in Japan, it's rare that anything forgotten gets stolen. Get in touch with JR...

Hi Rebeca, I'm affraid it's not a feature we offer yet - sorry. With kind regards, Jonathan H- Getjrpass staff

Hi Lisa, you can bring a suitcase that fits the measurements below: Height + Width + Depth = Less than 160 cm is OK. Meassure the height + width + depth of your suitcase, if it’s less than 160 cm you’re...

Hi, the pass has to be exchanged before you can reserve seating I'm affraid. You can however exchange your pass up to 30 days before you intend to use it and book from the date you exchagne it, even if...

Hi Craig, I'm affraid JR do not offer any discounts to seniors at this point, sorry. The only discount provided are to children under the age of 12. Wish I could come with a better reply, but JR does...