Jonathan - Staff member1.06K

Hi Markus, You are free to carry on suitcases without any special reservation as long as they are less than 160 cm in width + lenght + height which is most check-in sized suitcases and bags. It's quite...

Sorry, tickets that has been bought has to be cacled and re-issued as green. It's not possible to upgrade a Japan Rail Pass.

Hola Héctor, debido al próximo fin de semana me temo que nuestros pases no te llegarán a tiempo a México. El tiempo normal de entrega es de solo 2-3 días hábiles a México, pero como se acerca el...

Hi Mikael, you can find all Shinkansen, JR and local train maps for Japan here: https://getjrpass.com/maps/ Including Tokyo JR Maps, Osaka, Kobe and Kyoto Maps, Shinkansen maps, JR Hokkaido maps, JR Kyushu...

Hi, JR Passes bought from Getjrpass has to be shipped out physically and delivery time to greece is only a couple of work days at most. If placed today we will have tmit shipped tomorrow morning already....

Hi Benni, Navitime is a great tool for such. You can find information about the tool here: https://getjrpass.com/tools/

Hi Ilan, the JR vouchers are shipped out physically only I'm affraid. With kind regards, Jonathan H. Getjrpass Staff

Hi Ben, we currently charge in EUR on ther website but don't worry - once you make the payment in EUR your bank will automaticly covert and charge your card in SGD as normal. Have a great day and a great...

Thanks for reaching out - we offer all passes but due to the current spikes in the JPY we have disabled a few passes for purchase online and only sell them manually. JR have over 30+ different regional...

Hi Carolijn Brouwer, there is only 1 Regional Pass that coveres the route between Tokyo > Kyoto / Tokyo > Osaka and that's the Hokuriku Arch Pass. As it may sound great, keep in mind that the pass...

Hi, once we recive your passes in return we will issue the refund back to the card used at purchase. Normal refund time is 1-3 workdays depending on the card provider. With kind regards, Jonathan.

Hi Ali, The navitime app has great timetables Gor all routes in Japan. As for the route, you can take the Yamatoji Rapid from Osaka Station to Nara Station. With kind regards, Jonathan H.

Hi! 😊 Seat reservation is done by scanning the QR code on you Japan Rail Pass at any shinkansen ticket machine or by help of the staff at any JR office. Both options are free and included in the Japan...

Hi Steyn, I'm affraid there isn't any 1-day by day option, but you can get a Suica card once you land in Japan for free and charge it with 100-200 yen and use for the local lines etc untill you activate...

We offer the option to change the name of a JR Pass for 40 EUR per pass, if a cancellation insurance was purchased with the pass we will do it for free excl. shipping costs, within 3 months of purchase....

I think it's too much of a difference in the name i'm affraid. They can accept typos like Jelinec instead of Jelinek, but Jelen is a little too different I belive.

Jak je to přesně napsáno ve vašem pasu a co jste napsali, když jste zadávali objednávku?

Non vendiamo biglietti individuali su questo sito, siamo spiacenti. Solo Japan Rail Pass.

Hej, 2-3 dagar normal leveras till Japan, men vi närmar oss helg vilket kan försena leverans. När planerar du att använda ditt Japan Rail Pass? Direkt när du landar eller efter ett par dagar? Vi kan...