Jonathan - Staff member1.09K

Hi Aida, You can use Navitime - it's a great tool for timetables, exits and routs. Read more about it here: https://getjrpass.com/tools/ It comes as both app and as a browser website. With kind regards,...

Sorry for my late reply, sadly we don't offer the service for single tickets. We only sell Japan Rail Pass and JR Regional Passes.

Hi, the Japan Rail Pass can be used to travel between all of thoose cities with Shinkansen and multiple local lines are included as long as they're run by JR. Hope it was of help and have a great stay...

Hi Karen, seat reservation can be done by either the staff at any JR Desk (this service is also free of charge) or simply by scanning the QR code on your Japan Rail Pass at any shinkansen ticket machine,...

Hi Nick, we are currently only accepting EUR as currency, but your card will automaticly be charged in GBP as your bank will do the conversion for you. Hope it was of help and have a fantastic stay in...

With your Japan Rail Pass (without any upgrade etc) you can take the Hikari Shinkanen to Shin-Osaka and chnge to Sakura Shinkansen which will take you all the way to Shin-Yamaguchi station. It's all included...

Hi Markus, You are free to carry on suitcases without any special reservation as long as they are less than 160 cm in width + lenght + height which is most check-in sized suitcases and bags. It's quite...

Sorry, tickets that has been bought has to be cacled and re-issued as green. It's not possible to upgrade a Japan Rail Pass.

Hola Héctor, debido al próximo fin de semana me temo que nuestros pases no te llegarán a tiempo a México. El tiempo normal de entrega es de solo 2-3 días hábiles a México, pero como se acerca el...

Hi Mikael, you can find all Shinkansen, JR and local train maps for Japan here: https://getjrpass.com/maps/ Including Tokyo JR Maps, Osaka, Kobe and Kyoto Maps, Shinkansen maps, JR Hokkaido maps, JR Kyushu...

Hi, JR Passes bought from Getjrpass has to be shipped out physically and delivery time to greece is only a couple of work days at most. If placed today we will have tmit shipped tomorrow morning already....

Hi Benni, Navitime is a great tool for such. You can find information about the tool here: https://getjrpass.com/tools/

Hi Ilan, the JR vouchers are shipped out physically only I'm affraid. With kind regards, Jonathan H. Getjrpass Staff

Hi Ben, we currently charge in EUR on ther website but don't worry - once you make the payment in EUR your bank will automaticly covert and charge your card in SGD as normal. Have a great day and a great...

Thanks for reaching out - we offer all passes but due to the current spikes in the JPY we have disabled a few passes for purchase online and only sell them manually. JR have over 30+ different regional...

Hi Carolijn Brouwer, there is only 1 Regional Pass that coveres the route between Tokyo > Kyoto / Tokyo > Osaka and that's the Hokuriku Arch Pass. As it may sound great, keep in mind that the pass...

Hi, once we recive your passes in return we will issue the refund back to the card used at purchase. Normal refund time is 1-3 workdays depending on the card provider. With kind regards, Jonathan.

Hi Ali, The navitime app has great timetables Gor all routes in Japan. As for the route, you can take the Yamatoji Rapid from Osaka Station to Nara Station. With kind regards, Jonathan H.

Hi! Seat reservation is done by scanning the QR code on you Japan Rail Pass at any shinkansen ticket machine or by help of the staff at any JR office. Both options are free and included in the Japan...